The ArcGIS Workflow Manager team has compiled a list of resources to help you connect and learn more about what you can do with Workflow Manager.
Overview
ArcGIS Workflow Manager product page | ArcGIS Enterprise | ArcGIS Online
A product overview of Workflow Manager, deployment options, and available resources
ArcGIS Workflow Manager Documentation | ArcGIS Enterprise | ArcGIS Online | ArcGIS Pro
Learn how to use Workflow Manager to automate and simplify work, tasks, and improve data quality
ArcGIS Workflow Manager Functionality Comparison Matrix | ArcGIS Enterprise 12.0 | ArcGIS Online Oct 2025
Compare capabilities between ArcGIS Workflow Manager deployments for ArcGIS Enterprise and ArcGIS Online
ArcGIS Workflow Manager Product Life Cycle
Review the product life cycle, release dates, and support details
Upcoming Events
Esri FedGIS 2026 (Feb 10-11 | Washington, DC)
ArcGIS Workflow Manager: Optimizing Production Workflows
Esri Dev & Tech Summit 2026 (Mar 10-13 | Palm Springs, CA)
Automation Techniques: Using ArcGIS for Workflow and Process Automation
Esri International IMGIS 2026 (Apr 15-17 | Frankfurt, Germany)
Automation and Standardization of GIS Workflows with ArcGIS Workflow Manager
Discover
ArcGIS Workflow Manager Fundamentals learning plan
Explore the basic concepts of Workflow Manager
ArcGIS Blog
Read help articles from the Workflow Manager team
Esri Community
Exchange ideas, post questions, and connect with the team directly
ArcGIS Workflow Manager Webinar Collection
Join us for our webinar series where you’ll learn more about standard and advanced capabilities available with Workflow Manager
ArcGIS Workflow Manager: Merge Configurations
New in the ArcGIS Online October 2025 and ArcGIS Enterprise 12.0 releases, you can now seamlessly merge ArcGIS Workflow Manager item configurations between different environments
ServiceNow Integration with ArcGIS Workflow Manager
Learn how to configure a workflow in ArcGIS Workflow Manager that integrates with a ServiceNow ticketing system to handle workorder and workforce management
Implement
The Southern California Association of Governments streamlines data input
A real-world case study using Workflow Manager as a solution for sharing data, automating communications, and tracking contributions from local jurisdictions
Automate and simplify project work with ArcGIS Workflow Manager
Esri UK models a data collection and editing workflow designed with Workflow Manager for ArcGIS Online
Bethlehem Health Bureau in Pennsylvania Streamlines Special Event Management with Workflow Orchestration System
Bethlehem Health Bureau reduces processing time for event requests using Workflow Manager for ArcGIS Online
North Carolina county improves address creation
Mecklenburg County creates and maintains precise location data, making it easier to issue permits and dispatch emergency services
Merging models to better manage gas infrastructure
Enbridge Gas merged transmission and distribution data into a combined enterprise model, greatly improving pipeline safety and workflow efficiency
Esri Vector Basemaps for United States
Learn how to configure Workflow Manager with region-specific Esri vector basemaps locally and in the web app
Develop
JavaScript API
Develop and manage your workflow system with the Workflow Manager JavaScript API
Python API
Create, manage, and access information in your installation of Workflow Manager using the arcgis.workflowmanager module
REST API
Manage your workflow system with the Workflow Manager REST API
ArcGIS Workflow Manager (Classic) deprecation
ArcGIS Workflow Manager (Classic) deprecation announcement blog
Learn about the Workflow Manager (Classic) support lifecycle, which components are being deprecated, and next steps
Understanding the services-driven architecture and best practices blog
A blog comparing the services-driven Workflow Manager and Workflow Manager (Classic)
Transition from ArcGIS Workflow Manager (Classic) video
A video exploring best practices for transitioning to the services-driven ArcGIS Workflow Manager
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