Technical Support Subscription Plan
Esri offers an annual support plan for the Geoportal Server. Support includes unlimited Web (e-mail and chat) and phone support from Esri's technology experts (Available Monday–Friday, 5:00 AM to 5:00 PM, Pacific Standard Time).
Note: Technical Support for the Esri Geoportal Server is available as a yearly subscription.
Esri Geoportal Server Jumpstart Packages—Get your geoportal up and running quickly with Esri's expert onsite setup, configuration, and training services.
- 3-day package
- 5-day extended package
Esri Remote Developer Support—Get timely remote consulting support for your geoportal implementation. This package provides 20 hours of telephone, e-mail, and webcast support directly from Esri Geoportal Server technical staff located at Esri headquarters in Redlands, California (available during standard Esri office hours).