Public Works

Public Works and GIS, a Retrospective of 2021 Success Stories

It’s the time of year, end of one – beginning of another, to gain some inspiration by reviewing the top success stories of Public Works GIS in 2021. As challenging as 2021 was for all of us, the innovative uses of the geographic approach and GIS to help organizations do more with less, increase efficiencies, digitally transform, and replace manual paper-based workflows, are amazing. As we move into 2022, let’s emulate these innovations and see how we can all raise the bar in our work with GIS in Public Works. Here are the top Public Works GIS success stories of 2021. Click on the links below to read the entire story.

2021 was a challenging year for many reasons, but it created increased opportunities to implement data-driven decision making powered by ArcGIS and the geographic approach to create more smart communities. These examples from municipalities large and small show the accessibility to advanced technology like drones, artificial intelligence, and machine learning are here to stay and help produce real business value to public works organizations. For more information on how you can use these inspiring ArcGIS success stories to transform your Public Works organization, please visit:

These are only a few examples of exciting and innovative stories from our users this past year. The stories that appear on our industry webpages, in our industry digital and print newsletters, and in our other industry-focused content are contributed by Esri software users, partners, and others. These stories are meant to help you raise the profile of GIS both inside and outside your organization, showcase innovative approaches to solving challenges with GIS, and above all inspire others to replicate your success. If you have a story to tell, we welcome you to submit your recent success with us at

About the author

Adam Carnow is the Public Works Industry Marketing Specialist at Esri, the global market leader in Geographic Information Systems (GIS). He is a keynote speaker and thought leader. He collaborates with his colleagues, Esri Partners and customers to lead the successful application of ArcGIS across the public works disciplines. Mr. Carnow has over 30 years of experience as a GIS practitioner in the public and private sectors, as well as academia. During his 15-year career at Esri he has previously served as a Local Government Account Manager and a Community Evangelist. Prior to joining Esri, he practiced as a GIS consultant and planner in the AEC industry and taught GIS at the University of South Florida. He holds a BA in Geography, and a MA in Urban and Regional Planning from the University of Florida and has achieved certification as an Urban Planner (AICP) and GIS Professional (GISP). He is a member of the Urban and Regional Information Systems Association (URISA) Board of Directors and a graduate of the URISA GIS Leadership Academy.


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