Data-Driven Performance

Smart communities achieve data-driven performance

Smart communities and smart cities push aside politics and preconceptions in favor of using data and analytics to make decisions. High-performing organizations use location as the standard analytical approach to achieve new insight. Increasingly, smart devices, the Internet of Things (IoT), and cloud computing are feeding data on the locations of people, nature, vehicles, and infrastructure. When governments geo-enable data and enterprise systems, they can bring about business intelligence, establish more efficient workflows, improve communication, and tackle an issue in its entirety as opposed to its individual parts. Esri's GIS-based smart community information system helps communities drive down costs, reduce time to action, and support decision-making and policy decisions that improve the overall quality of life, neighborhood by neighborhood.

Leverage a system for real-time data and analytics

Smart communities and smart cities can achieve data-driven performance when they embrace GIS technology that

  • Analyzes data quickly to change the pace of government services.
  • Migrates from static to real-time decision-making.
  • Improves urban mobility through intelligent infrastructure.
  • Uses artificial intelligence and machine learning to better understand patterns and reduce impacts.
  • Integrates autonomous vehicle information, sensors, and devices in the urban landscape.
  • Provides operations dashboards to improve responsiveness.

Data-driven performance in action

Explore success stories and best practices across the globe

  • Blog

    Tempe, Arizona

    GIS department

    Faced with tackling the opioid crisis, the city turned to GIS to analyze emergency medical services (EMS) call data on opioid overdoses. Then, city leaders achieved deeper insight into the region's opioid abuse problem.

  • Blog

    State of Iowa

    Department of transportation

    Keeping Iowa's communities safe and moving is essential during the winter months. The Iowa Department of Transportation (DOT) ingests data feeds from other states and includes its own to publicly share the location of DOT snowplows, dashboard camera shots from snowplows, fixed-camera location feeds, road conditions, traffic and weather reports, and other data to its citizens, in real time.


ArcGIS advances smart communities

Making data-driven decisions that improve quality of life is the goal of every smart community. ArcGIS capabilities and products make this possible.


Gain greater insights by visualizing and analyzing your community’s data. Collaborate and share via maps, apps, dashboards and reports.

See all ArcGIS capabilities

Our smart partner network

Our ecosystem includes strategic alliances with companies that offer platforms to extend the power of GIS. This is amplified by data, hardware, and applications partners who offer focused solutions to meet the needs of all your departments and workflows.

Plan your smart strategy with Esri

Smart is a journey—one based on incremental steps that deliver good government, build infrastructure for the future, and enhance the lives of citizens through a digital transformation. We would like to be part of your journey.

Contact us to start an envisioning session