As a product manager at Esri Inc, Andreas Lippold focuses on customer requirements in the area of Esri's 3D/AEC/Smart Cities products. He has extensive experience in product management and design thinking based customer support, especially in the AEC area. Over the last 12 years, he has worked in product management in AEC, 3D and AR/VR and has 15 years of experience in the geospatial industry. As a thought leader at Esri, Andreas helps shape the vision and direction of Esri's 3D/ Digital Twin initiatives, data models and solution development by interacting with customers and translating their requirements into useful technology.