ArcGIS Hub

What's new in Hub discussions ?

Last Fall, Hub Premium customers were equipped with a new capability called discussions that allows for threaded conversations within teams around content items shared on their Hub sites. Since the release, Hub customers have adopted discussions to fit seamlessly into their existing workflows – to streamline the process of collaborating and communicating with their stakeholders.  

To enhance the experience of starting, participating and managing a discussion, we have worked on and released several enhancements since launch and here is a quick review of the same. 

Enhancements to geography workflow

With our new updates to the geography workflow, we have made the overall experience more intuitive.

New tools for community participation- Reactions

Participants in a discussion now have a fun way to contribute to the conversations – using reactions. Reactions are easy, out-of-box tools that you can use to share your opinions on a comment shared with your team. We have curated a list of 25 reactions to choose from- including our favorite- the map!

Reactions offer a lightweight way for participant to express their opinions and sentiments. 

Moderation tool to hide/show comments

To keep discussions fun, inclusive and safe, Org Admins and Group Owners will now have the ability to moderate the content that is being posted. They can review the posts and comments and if there’s any content that is inappropriate, it can be hidden from public view.

Alternatively, any hidden comments can be reverted back to it’s original status as well.

What’s next?

As we continue to deliver enhancements to current discussions capability, we are also working on introducing a new format of public discussions that facilitates collection of ideas, feedback and inputs from the community called Idea Boards.

Learn more about Idea Boards and follow Changelog to stay updated on the what’s latest in the product.

About the authors

Harshitha Dondapati

Harshitha Dondapati is a Product Manager on the ArcGIS Hub team at ESRI. She focuses primarily on Hub's premium offering, driving the Product Roadmap for Hub's engagement and collaboration features along with building resources for Product Evangelism and Competitive Research. Harshitha is passionate about connecting with customers to gather feedback and works collaboratively to understand their engagement needs to develop customized impactful solutions.

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