ArcGIS Solutions

Sign Management Solution Released

ArcGIS Solutions helps you make the most of your GIS by providing purpose-driven, industry-specific configurations of ArcGIS.


Signs are one of the most common assets found along a roadway. They are critical assets that communicate rules, warnings, guidance, and other road and highway agency information needed to navigate roads safely and efficiently. Properly maintained road signs save lives, prevent injuries or property damage, and improve traffic flow.

While most of the nation’s roads are managed by state and local governments, the Federal Highway Administration (FHWA) Manual on Uniform Traffic Control Devices (MUTCD) sets minimum standards and ensures uniformity of traffic control devices across the nation.  Public agencies rely on the MUTCD for uniformity, and non-compliance or missing signage can result in the loss of federal funds and a significant increase in liability.

Stop and Do Not Block Intersection signs.
The FHWA has established minimum sign retroreflectivity requirements and requires each public entity to maintain sign retroreflectivity at, or above, minimum standards.

Over time, signs degrade with sunlight, weather, and environmental damage.  Signs and poles placed too close to the roadway can also become a hazard when struck by a vehicle.  As a result, road maintenance organizations routinely inspect and replace signs and poles and use these routine inspection programs to reduce maintenance costs and identify safety issues before an incident occurs.

The Sign Management solution delivers a set of capabilities that help state and local governments collect roadway signs and poles, conduct routine inspection and maintenance activities, and understand asset conditions.

Create sign collection

The first step an organization must take is to create an authoritative collection of signs and poles.  In this collection, signs and poles are treated as separate, but related, assets.  Each can be visualized and filtered in the information products deployed with the solution.

To simplify the creation of a sign collection, the Sign Management solution includes nearly 150 pre-configured editing templates, symbols, and default values for signs and their respective MUTCD codes.  This set of common signs and poles can be configured to support additional pole types, MUTCDs, or local sign codes your organization needs.

Sign Data Management ArcGIS Pro Project
Use predefined tasks in ArcGIS Pro to load existing sign and pole data

Using predefined tasks in the Sign Data Management ArcGIS Pro project, existing sign data can be loaded into the layers provided with the solution and modified appropriately.  New signs can also be captured from record drawings your organization maintains.

Mapping technicians also have access to the Sign Editor app, which provides a lightweight browser experience to create new features, or edit existing features, in the sign collection.

Sign Editor app
Create and edit features in the sign collection

In many cases, mobile data collection of signs and poles may be the most efficient way to develop an authoritative collection for your community.  The Sign Editor map can be used in ArcGIS Field Maps to collect asset information and record inspection and maintenance activities in the field.

Sign Editor in ArcGIS Field Maps
Conduct field data collection of signs and poles, and record inspection and maintenance activities.

While you are in the field, you can enhance existing sign information and capture new signs and poles missing from your collection.   You can also access inspection and maintenance assignments and update office staff as you complete each assignment.

Manage sign operations

The Sign Management Center app can be used to monitor sign and pole conditions, manage requests for service, and create work assignments.  When you initially visit the Sign Management Center, key metrics help you understand your organization’s sign collection.  They also highlight requests for service that need to be addressed and work that must be assigned to maintenance staff.

Signs tab of Sign Management Center app.
Understand sign and pole conditions and view inspection or maintenance history.

Access your entire sign collection, understand sign conditions, and view inspection or maintenance history.  To target field activities, filter the collection by characteristics such as sign type, MUTCD code, condition, or date installed.  When necessary, create a work assignment for a given sign or pole and share it with maintenance staff.

Many times, residents will see missing or damaged signs as they travel throughout a community.  The Sign Request form can be used by the general public to submit requests for service.

Requests - Manage tab of Sign Management Center
Triage and resolve requests for service before they become bigger problems.

Staff can use the Sign Request Manager app to monitor, triage, and address service requests before these small issues become too big, costly, or unsafe for your community.  They can also review requests for service over time, identify any trends or patterns, and ensure requests are being addressed promptly.

Finally, operations and maintenance staff manage routine sign inspection and maintenance programs that identify safety issues and reduce long-term maintenance costs.  Real-time information is critical to running operations smoothly and efficiently.

Manage routine sign inspection and maintenance programs.

The Sign Assignments project can be used by operations and maintenance supervisors to organize and manage routine and ad-hoc field assignments. Sort assignments by priority or identify assignments in each maintenance district on the map.  Assign the assignments to the appropriate maintenance staff.  When each assignment is completed in the field, maintenance staff can close the assignment and note the work completed.

View sign collection

The Sign Viewer app can be used by engineers and planners to evaluate a sign collection during routine operations or when planning a broader transportation capital improvement project.

Sign Viewer app
View sign and pole information in an immersive application.

Select a particular sign and review its characteristics or condition.  Then review inspection and maintenance information collected by your organization.  Finally, view the signs and poles in a 3D representation along a roadway or at a given intersection.

Learn more

For more information about the Sign Management solution, check out the following resources:

About the author

Sr. Product Engineer for ArcGIS Solutions. Focused on designing, developing, and supporting solutions for public works, transportation, and election departments within state and local governments.

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