We support disaster and crisis response with GIS

Esri’s Disaster Response Program (DRP) assists organizations responding to disasters or crises worldwide as part of our corporate citizenship. We support response efforts with GIS technology and disaster response expertise when an organization’s capacity is exceeded.


When you need help quickly, Esri can provide data, software, configurable applications, and technical support for your emergency GIS operations. We’re here to ensure you get the help you need to understand the situation, make better decisions, and respond more effectively during a crisis.

How Esri’s Disaster Response Program can help you

Esri was founded to help solve some of the world’s most difficult problems. For over 25 years, the DRP has provided GIS support to our users and the global community during disasters and crises of all types and sizes. When you need help in a response, here are ways we can assist.


Help when you need it most

Maintain Situational Awareness and Connect Communities During Disasters Using ArcGIS

Discover the power of ArcGIS to manage emergencies and the flow of public information.

The story of GIS in disaster response


Busiest Year on Record

The DRP was activated on Feb 3, 2020 to support the global pandemic response to COVID-19. The DRP responded to more requests for assistance in 120 days than it did over the program’s entire 26 year history. More than 4,300 organizations and 20,000 requests were fulfilled by June 1st, the start of Atlantic hurricane season.  

View the COVID-19 resources

Camp Fire in Butte County

The Camp Fire in Butte County, CA became the most deadly fire in California history. The DRP assisted multiple agencies in the response effort. 

Watch the Camp Fire response

Costly Year of US Disasters

Most costly year for disasters in US history as a result of hurricanes Harvey, Irma and Maria, multiple devastating wildfires, and severe flooding. This year became the 2nd busiest on record for the DRP. 

Read about the Hurricane Maria response

Malaysia Airlines Flight MH17

The Disaster Response Program assisted with rapid information sharing capabilities between multiple global locations in a matter of hours in response to the downing of Malaysia Airlines flight MH17.

Read about the MH17 response

Deepwater Horizon Gulf Oil Spill

Multiple organizations shared situational awareness applications that supported the response and clean-up efforts for the Deepwater Horizon Gulf Oil Spill.

Read about the spill response

Hurricane Katrina

Katrina was one of the costliest tropical cyclones in US history. The Disaster Response Program provided direct support for several agencies, including a regional database, damage assessment, search and rescue, and map production.

Read about the GIS volunteers

9/11 World Trade Center

An emergency operations center with GIS capability was established on Pier 92 to support the World Trade Center response and recovery efforts. 20,000 maps were produced in the weeks following the 9/11 terrorist attacks.

Read about the 9/11 response

Northridge Earthquake

Esri's first activation of the Disaster Response Program supported the response to the Northridge earthquake with advanced impact modeling and damage assessments.

View the earthquake map

Get help now

If you need GIS software or support for your current disaster response, please request assistance by completing the form. All requests should be fully justified and are subject to approval.

Request assistance

Connect with the Disaster Response Program