Fire, Rescue, and Emergency Medical Services

Optimize your department's response

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Develop actionable intelligence for your agency

Expanding populations and extreme weather conditions have magnified the impact of emergency incidents that claim lives, destroy thousands of structures, prompt evacuations, and impact localities. Response and recovery require effective collaboration among the public safety community, federal and state agencies, and local governments. Esri's ArcGIS software offers a unique set of capabilities for applying location analytics to your preparedness, response, and recovery practices.

  • Operations and performance monitoring

    Robust, accurate data analysis is critical for successful operations. GIS provides unparalleled tools for measuring performance and outcomes with rich analysis and visualizations. Collaboration tools simplify communication with stakeholders and decision-makers.

  • Fire department accreditation

    First responders—fire, rescue, and emergency medical services (EMS)—rely on good data to make life-and-death decisions. A GIS-based accreditation process provides an integrated way to ensure the data is ready to analyze, measure, and share before, during, and after an event.

  • Community risk reduction

    Successful emergency operations prevent incidents and mitigate risks to communities. Using field data collection software and rich data analysis, agencies can successfully pinpoint hazards and design response plans that reduce risk for the community and responders.

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Modernize your department with GIS

Fire and EMS agencies around the world use spatial data to improve their planning, preparedness, response, risk reduction, and more. The health of a community depends on the effective operation of its public safety agencies, and geographic information system (GIS) technology can improve that effectiveness.

Learn how applying location intelligence to your operations can boost coordination across multiple levels of government and help you achieve better outcomes.

Download the free ebook
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Fire, Rescue, and EMS strategies

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Resources

Location is fundamental to the fire service and is used to make decisions that protect life and property. It influences preplanning activities and improves response capabilities.

Meet with the Esri public safety team

We invite you to learn more about geospatial data and technology for public safety. Request a meeting with one of our industry experts to learn more.

Request a meeting

Data analysis for fire and EMS

Learn how GIS solutions and data can be used to focus fire service efforts on continual improvement in reducing risk for responders and the identified population.

Read the technical paper

ArcGIS Solutions for the fire service

Use ArcGIS Solutions to understand risks, develop preincident plans, and improve actions taken in response to an incident.

View fire service solutions

Optimize Your Department's Response

Learn how organizations can leverage ArcGIS to perform data collection, analysis, operations support, and resource coordination.

Read the technical paper

Upcoming events

Stay up-to-date on trends, technology, and best practices related to GIS in public safety.

View upcoming events
View upcoming webinars
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Fire, Rescue, and EMS Community

View the latest GIS news, user stories, and resources for fire, rescue, and EMS professionals. 

View news and resources
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Related public safety industries

  • Wildland Fire

    Get maps that provide the situational awareness needed to save lives and protect property.

    Address the entire wildfire life cycle

  • Emergency Management

    Better understand the spatial behaviors of fires, floods, and other natural hazards.

    Deploy resources quickly

  • Emergency Communications

    Accurately display available resources, provide first responders and call centers with more reliable routes, reduce emergency response times, and save lives.

    Use next generation dispatch technology

  • Law Enforcement

    Empower personnel with real-time location insight for better decision-making to keep your communities safe.

    Make information actionable
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Public safety sector overview

Supporting initiatives across public safety

Disaster Response Program (DRP)

Request immediate assistance for an active emergency response or find out how we help when disaster strikes.

Learn more about the DRP

Public safety federal funding options

Real-time situational awareness

Special event management

Health and human crisis

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About ArcGIS

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Outside the United States

Connect with the Esri public safety team