Geospatial and IT Support

Resources and best practices for geospatial and IT support services

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Scholars in dozens of fields use data visualization and analysis tools. Maximize the return on your technology investments with an integrated product suite that supports teaching, research and civic engagement in a wide range of disciplines including the geosciences, social sciences, natural resource management, urban planning, business, and the humanities. From simple web maps to sophisticated analyses, ArcGIS provides a common toolset throughout your institution. This reduces the learning curve for students and faculty, simplifies help desk inquiries, and encourages collaboration.

ArcGIS is a key piece of your institution's IT strategy

Enable access to data mapping and spatial data science tools throughout your institution with enterprise licensing backed by support and training from Esri and best practices shared by your peers. ArcGIS provides institution-wide access to visualization, analysis, and collaboration tools that interoperate with your existing learning technologies and business systems. 

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Enterprise-wide mapping & data visualization

A common toolset for every discipline
An integrated suite serves beginners and experts.
Deploys anywhere
Cloud and on-premises apps provide flexibility.
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Single sign-on integration
Automated license management saves you time.
Secure and trustworthy
You own your content and choose how to share it.
AI-enabled
A comprehensive geospatial AI platform.

USER STORY

Clemson University inspires campus-wide GIS use

Clemson University's Center for Geospatial Technologies provides campus-wide research, teaching, and outreach support for GIS.

Read the user story

Establishing ArcGIS governance in higher education

A clear governance framework helps universities manage access, data, usage, and support.

A comprehensive ArcGIS governance framework addresses:

  • Mission: Aligning ArcGIS use with institutional goals for teaching, research, and engagement.
  • Governance: Defining policies for access, identity, data stewardship, communication, and monitoring.
  • System: Running ArcGIS as a robust institutional system.
  • Engagement: Establishing clear communication, shared expectations, and transparency for users.

Capacity: Building the skills and roles needed to administer ArcGIS and enforce governance over time.

Read the post
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Resources that support your Esri license

  • Three colleagues collaborate at a large desktop computer in a modern office.

    Training and learning resources

    Your institution's license includes access to technical training for both IT administrators and end users.

    Explore licensing for higher education

  • Best practices for managing ArcGIS

    Staff at leading universities have developed recommendations for managing ArcGIS as an enterprise resource to maximize access and minimize administration time.

    Learn to manage ArcGIS usage
    Build a dashboard to monitor usage
    See more resources for administrators

  • ArcGIS Trust Center

    As education moves increasingly online, information security and privacy become increasingly important. ArcGIS Trust Center is your go-to resource for security, privacy, and compliance information.

    Go to the ArcGIS Trust Center
    Read the ArcGIS privacy statement
    Trusted AI in ArcGIS

  • Technical support services

    Your institution's license includes expert help from Esri technical support services and a global community of users.

    Contact Esri technical support for help
    Tap into the Esri Community for help
    Learn more about Esri support services

  • Training and learning resources

    Your institution's license includes access to technical training for both IT administrators and end users.

    Explore Esri Academy
    Explore guided tutorials
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How to buy

Education license options

Special packages for educational institutions provide software, training, and support at an affordable price.

View education licensing

Roles

Discover the value of GIS for these roles.

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