With all the location information within telecommunications, a geospatial platform can integrate OSS and BSS with a common set of maps and geospatial tools. ArcGIS is open and extensible, allowing you to integrate all your systems with your GIS, improving network operations and spatial awareness.
ArcGIS allows you to configure real-time network operation views through web-based dashboards, analyze network capacity using location analytics, and provide restoration times to your customers through outage viewer maps.
To reduce costs, you need to optimize network assets, processes, and workflows. ArcGIS maximizes network resources through network suitability analysis for new wireless or fixed line service planning. Save time and costs by using location analytics to optimize field technician territories. Improve customer satisfaction with mobile apps that help field technicians work more efficiently.
Because GIS leverages the one thing all telecom operations have in common (location), ArcGIS unifies operations support systems (OSS) and business support systems (BSS) through a common understanding of location and maps while enhancing situational awareness through real-time network and field operations.
