Understanding market demand allows telecoms to offer the right product or service to the right customer at the right time. Improve market and revenue forecasts with geospatial insights provided by ArcGIS tools and maps. ArcGIS enhances geotargeted marketing campaigns with location analytics and rich demographic datasets.
Reducing churn and upselling customers drives revenue growth. ArcGIS brings location information from across the organization to the sales and marketing teams so they can make the most accurate decision possible. Boost customer engagement and improve the customer journey with ArcGIS. ArcGIS allows communications service providers (CSPs) to geographically monitor net promoter scores (NPS) and customer sentiment and better understand the demographic characteristics of their customers.
Location analytics supports sales analytics in many ways—from retail analysis to Customer 360 analysis to service qualification analysis. ArcGIS provides hundreds of ready-to-use spatial analytics tools to geographically analyze customer data and qualify customers faster. ArcGIS offers business intelligence apps for data scientists, analysts, and management teams.
Learn how to leverage ArcGIS for successful sales and marketing strategies.
