To change the mailing address we have listed for you in our system, please visit our Update Your Profile page.

To change your mailing address, enter your information using one of the options and click the appropriate link on the following page. If you signed up using an email address you can use that to access your subscriber information, or you can enter the subscriber ID and zip code on the print publication you are receiving.

You can opt out of marketing emails by clicking the email preferences button above. If you experience any difficulties with the form, email infoupdates@esri.com and request to opt out of marketing emails. However, you may still receive the following non-marketing emails:

  • Critical system changes that require users to do something
  • Shipping information and invoices
  • Terms of service changes
  • Order confirmations
  • System status notices
  • Legally required notifications

If you would also like to be excluded from these operational emails, your record will need to be deleted. Please log in to My Esri, select the question mark icon in the top right corner, and select Remove My Account. If you need assistance, contact accounts@esri.com to process your request.

To change the personal information we have listed for you in our system, please visit our Update Your Profile page.

You will need to unsubscribe from each copy individually. Each copy you receive will have a unique Subscriber ID, which is located on the back cover of the publication directly above your name in the mailing address (click here to see what it looks like). Use the options above to manage your print subscription preferences, entering the Subscriber ID and last name printed on the publications you want to stop receiving.

Using the Subscriber ID numbers, you can remove people individually by visiting our Print Publication Preferences page.

If you received your print publications in a bundled stack with a facing slip, you can manage subscriptions for multiple people by visiting our Facing Slip Lookup page. Please note that you will be unable to make changes to subscriptions if the “Reply by” date on the facing slip has passed.

Unfortunately, we are unable to switch over subscriptions. If you would like to create a new subscription for yourself, please visit our Sign Up page.

If you would like to unsubscribe a colleague from our marketing email list on their behalf, please contact infoupdates@esri.com. If your request is in reference to a printed publication, you will be able to manually unsubscribe them by visiting our Print Publications Preference page.

Make sure it is the original email address you signed up with. If you are using email forwarding, try entering the address of the pass-through email. If the problem persists, please contact infoupdates@esri.com.

Try checking your spam filter or folder, or adding an exception for our email domain, @esri.com. Depending on your organization, you may need to contact your IT administrator to let Esri’s email content through. If the problem persists, please contact infoupdates@esri.com.

Esri offers free email and print subscriptions to everyone who enters our database. Ways that you might have entered our database can include registering for an Esri event, giving your information at an Esri tradeshow booth, signing up for a webinar, or filling out interest forms.

Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards. Learn more about Esri’s privacy policies at https://www.esri.com/en-us/privacy/overview.

You can manage your privacy preferences for active conferences or events at any time.

To opt out of allowing the use of your personal information collected through the third-party event platform, please visit the Esri Events gateway to find the event you wish to manage. Sign in to the attendee portal to manage your tracking preferences, then follow the prompts to update your preferred settings.