Smart airports put the passenger at the heart of the operation. By communicating with travelers through rich mobile applications and responding to their social media observations and complaints, airports create a loyal customer base. At the same time, smart airports work to understand their passenger movements and behaviors so that they can customize the customer experience. Rich demographic and mobility data allow you to expand your catchment areas and attract new customers. ArcGIS facilitates positive airport passenger experiences.
Solutions for passenger experience
GIS: A strategic component of modernization at LAX
Using GIS strategically streamlined multiple construction project workflows to ensure that the 24-hour-a-day airport operations proceeded smoothly.