Skip to Content

Cable TV


From customer service representatives to the board of directors, staff need to answer questions quickly and accurately. User-friendly, interactive maps deliver the focused information they need. Empower the sales team with rich customer information to increase revenue. Beat the competition in not just speed but also service.

SUCCESS STORY

Quick answers provide a competitive advantage

"When a business customer would call, we needed about a week to manually assess if we could provide service. By then, 60 percent of those customers signed a contract with another provider. With Instaquote, based on GIS, we can provide an answer instantly." Clay Tevebaugh GIS/Serviceability Manager, Comcast

Market analysis

Map current coverage and compare proposed coverage areas to locate opportunities.

Planning

Monitor situations in real time to identify external threats before they interrupt service.

Learn more

Sales

Map service availability for quick responses to opportunities and customer requests.

Learn more

Specialized Apps

Model Organization for Wireline and Cable

Access dynamic, authoritative content to create, collaborate, catalog, and share maps, data, and applications internally or with the public.

Learn more about Model Organization for Wireline and Cable

Service Qualification

Give planners and sales staff a light weight application for quicker responses to customer service requests and optimizing network route planning.

Learn more about Service Qualification

Backhaul Optimization

Get a repeatable business process for creating initial network topologies. Optimize routes and reduce deployment costs.

Learn more about Backhaul Optimization

Upcoming Events

   Notify me when there is a new event

Find out how Esri can help your organization.

Get Started

Connect with the Telecommunications Team