ArcGIS Business Analyst

What's New in ArcGIS Business Analyst Web App (Dec. 2020)

ArcGIS Business Analyst helps organizations make informed decisions for marketing, resource management, and site expansion. With this release, ArcGIS Business Analyst Web and Mobile Apps are more secure, have enhanced analysis outputs, updated data, and a simplified mobile sign-in process. This release brings many behind-the-scenes updates, but this blog will focus on a few of my favorites.

Here are the December 2020 updates that will be highlighted in this blog:

NOTE: for those using the on-premises version of ArcGIS Business Analyst Web and Mobile Apps available through ArcGIS Business Analyst Enterprise, the following changes will be included in a future release, tentatively scheduled for March 2021.

Report sharing

The Business Analyst team is working diligently to achieve Federal Risk and Authorization Management Program (FedRAMP) certification for ArcGIS Business Analyst Web App. Cloud security is a major concern for us and for those who use Business Analyst. Attaining FedRAMP authorization in the future will ensure that our users are working in an environment that meets the highest standards in cloud security.

Prior to this release, Business Analyst Web App users were able to enter an email address where notification of reports could be sent. To make the system more secure and to meet FedRAMP security requirements, this email address field was removed. In lieu of this field, users can copy the URL of the report and paste the link directly into an email message or download the reports as zipped files.

For more information about this update and screenshots of the update, check out this blog by my colleague Helen Brown.

New map option for Void Analysis report

Using the Void Analysis tool in Business Analyst Web App, you can identify gaps in specific businesses and services, compared to similar areas. With this release, you can now add a map of the analysis area (your study area), the reference area (the region you are using for comparison), or a map that includes both boundaries and businesses within them. The example map below is a Void Analysis example that includes the analysis area, reference area, and business locations.

Pro tip: If you are new to Void Analysis and want a bit more instruction, the in-app guided tutorials can be launched by clicking your Account Details on the top-right of the screen next to the username and selecting Guided Tutorials from the dropdown.

Map showing Void Analysis Report
The December 2020 release will allow you to create a map of your Void Analysis results.

Log in to Business Analyst Mobile App using face recognition or fingerprint

ArcGIS Business Analyst Mobile App can be used to access site and demographic data when you’re away from the office. With this release, we have streamlined and enhanced security by adding biometric authentication using face recognition or fingerprints for faster login. For both security and convenience reasons, biometric logins will last for up to 90 days before a manual login is required.

For more information about biometric authentication in Business Analyst Mobile App, check out this blog article by my colleague Jonathon Hazlett.

Screen G showing biometric authentication
Enable fingerprint or face recognition to bypass frequent logins in the Mobile App.

Data updates

New Esri Thailand data

Brand-new advanced Esri Thailand data is now in ArcGIS Business Analyst Web App. This new data includes four geography levels, including “subdistricts” to help you get even more granular data than before. The data includes 478 variables (for the year 2019 vintage) and comprises topics such as household spending and income, household and population totals, and population by age, education, and occupation.

Other data updates

With this release, we’ve updated Esri Japan demographics data, USA businesses and traffic, and Michael Bauer Research (MBR) 2020 data updates for Hong Kong, Singapore, and Colombia. To read more about the data updates, please visit the ArcGIS Business Analyst data documentation page.

Screen H showing Esri Thailand data
Use the country picker to select Thailand, and you will see the new Esri Thailand data.

Additional Resources

We hope you are enjoying the December 2020 release of ArcGIS Business Analyst Web and Mobile Apps! Additionally, please visit the following sites for additional information on ArcGIS Business Analyst:

About the authors

Jordan Cullen is the group lead for the ArcGIS Apps Product Marketing team at Esri and the Senior Product Marketing Manager for ArcGIS Business Analyst. Alongside an extensive background in software marketing and multichannel communications, Jordan has a passion for analyzing consumer behavior and market trends, creating strategic content and captivating concepts, and helping the best customers in the world along their unique product journeys.


Helen Brown is a Senior Product Manager for ArcGIS Business Analyst. She thrives on prioritizing problems and delivering market-level value through scalable, intuitive products.

Notify of
Inline Feedbacks
View all comments

Next Article

Mix and match buffer styles for your business solutions

Read this article