Electric Utilities
A minute without power inconveniences customers and reduces revenues. Use ArcGIS mapping and analytics to identify vulnerabilities before a failure occurs. See real-time data on weather, crews, demand, and outages. Keep power flowing and workers safe.
SUCCESS STORY
Mapping Real-Time Data Strengthens Outage Management and Customer Service
Seattle City Light uses GIS to connect with modern customers. Visualizing social media feedback, outage data, imagery, and weather keeps staff informed and drives fast outage response. Predictive analysis spotlights at-risk areas and triggers potential-outage alerts.
Asset Management
See asset locations and conditions on a map. Assess high-need areas and prioritize work.
Planning
Facilitate location-based planning for accounting and operations staff and other stakeholders.
Response
Plan routes; monitor rights-of-way; and use real-time data for a quick, safe response.
Inspection / Maintenance
Spot vulnerabilities and effectively route crews for repairs.
Specialized Apps
Damage Assessment Collector
Equip field staff with the tools to record locations, severity, and photos of damage from a mobile device. Office staff can view the scope of damage in real time.
Storm Vulnerability Assessment
Assess the impact major storms would have on the electrical distribution network. Determine where to reinforce the network to minimize impact.
Social Media Sentiment Viewer
Map social media data to gather observations and hear public opinion about infrastructure.
