The NaviGate Dispatch Module provides a flexible but simple interface for viewing and managing the workload of field personnel. The Module focuses on two lists: the list of field personnel currently available and the list of work orders for a single day. Both lists are managed together, and also viewed in a map user interface. The Dispatch Module automatically assigns crews to new work order records, based on information in the Dispatch Database. If a default crew is defined for a project, that crew will be assigned. If a default crew is not defined for a project, a table of spatial areas will be checked to find the default crew for that spatial area, and the crew found will be assigned. NaviGate Core is a prerequisite for this Module.
Electric & Gas, Public Works, Water, Wastewater & Stormwater