A Tale of Two Portals - Part 3 of 3

A Tale of Two Portals: The concluding adventures of a GIS analyst who manages portal connections and license settings in ArcGIS Pro to share maps to his two ArcGIS Online accounts.

Part 3: Changing the ArcGIS Pro licensing portal

In this part, Wyatt gets a license update and changes his licensing portal.

Go back to Part 2.

Chapter 7: Persistence pays off

Wyatt tracked me down in the cafeteria, where I was reading up on Bitcoin and trying to eat my lunch in peace.

“Hey,” he said. “We were talking about what happens when my ArcGIS Trial expires.”

“Are you converting it to a subscription?” I asked.

“It’s not my call. It’s up to our treasurer.” He took a piece of paper from his back pocket, unfolded it, and handed it to me. “Here’s that justification you wanted me to write for an Advanced license,” he said.

I’d been expecting an email with a few bullet points. Instead, I got a weird schematic drawing.

Hand-drawn analysis workflow
Wyatt’s sketch for a risk analysis of motor vehicle collisions with burros on Box Springs Mountain.

It was an analysis model. I couldn’t follow it very well—I haven’t done any hands-on GIS in years—but it seemed plausible. Something about donkeys crossing the road and visibility and whatnot. I guess Wyatt really did need all those specialized tools. “Okay,” I said. “I’ll change your license settings.”

We had some Advanced licenses available, but we were low on extensions. I like the flexibility of Named User licensing—it’s easy to assign licenses and easy to change license assignments if someone leaves the company or doesn’t need a license anymore.

After lunch, I scanned the Manage Licenses page of our organization for people who weren’t active. I saw that one of our members hadn’t used Pro since August—around the time he became a department manager and started wearing fancy shirts.

An ArcGIS Online member's information on the Manage Licenses page
On the Manage Licenses page, I can see when our members last used ArcGIS Pro.

I selected Ulysses and revoked his extensions. That freed up four analysis extension licenses. Then I selected Wyatt. I changed his ArcGIS Pro license from Basic to Advanced and assigned him four extensions. I clicked Update.

ArcGIS Pro license settings for an ArcGIS Online member
When I update the license, Wyatt gets an email notifying him that his account has been modified.

Chapter 8: Wyatt changes his licensing portal

Now that he had an Advanced license, Wyatt was ready to reset his licensing portal to our organization. In ArcGIS Pro, he opened the Licensing page.

Settings area of the ArcGIS Pro Licensing page
Wyatt’s licensing portal is

He clicked Configure your licensing options. In the Licensing dialog box, under ArcGIS Online, he replaced with our organization’s URL.

The new URL in the Licensing dialog box.
After the licensing portal is changed, ArcGIS Pro needs to be restarted.

After restarting ArcGISPro and signing in, he went back to the Licensing page. He had an Advanced license and the four extensions I’d given him. His licensing portal was set to

Licensing page in ArcGIS Pro
Wyatt’s new license configuration.

On the Portals page, his licensing and active portal were now both set to our organization. He could have kept using as the portal for his trial account, but he decided to replace it with the organization’s URL. He added that portal and signed in to it. He selected and removed the portal.

Portals connections after updates
Wyatt’s licensing and active portal are set to the Inland Empire Squires Council. A connection is available to the Box Springs Mountain Reserve.

Chapter 9: Wyatt switches active portals

When their ArcGIS Trial expired, Wyatt’s conservation group converted it to a subscription. They also purchased a couple of ArcGIS Pro Basic licenses. Wyatt kept his licensing portal set to the Inland Empire Squires Council.

He continued to make maps for both organizations, changing his active portal as needed. He discovered that he could do this easily by clicking his sign-in status in the upper right corner of the ArcGIS Pro window and clicking Switch Active Portal.

status with a map in the background
Wyatt switches his active portal from the sign-in status drop-down menu.

Everything was fine until Ulysses Athanasakos showed up at my office wondering where his extensions went.

“Nice shirt, Uly,” I said.

The End

Map layers in these images are based on data from Riverside County Open Data. Thanks to the Riverside County GIS Department. The layer representing UC Riverside is from the US Census Bureau’s TIGER/Line 2016 Collection of state-based area landmark shapefiles.

About the author

Tim Ormsby writes product documentation for the ArcGIS Pro team.

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