ArcGIS Field Maps

Field Maps and Map Viewer

The April 2021 release of ArcGIS Online includes a new Map Viewer (formerly known as Map Viewer Beta). The older version of Map Viewer is now listed as Map Viewer Classic and can still be accessed in ArcGIS Online. This begs the question, which Map Viewer should I use to be successful when creating and editing maps for ArcGIS Field Maps? You’ll likely end up using both, but the answer to this question depends on how you currently create maps for the field. 

There are some capabilities, such as configuring pop-ups, setting refresh intervals, and creating feature templates that are not currently included in the new Map Viewer—so you’ll need to use Map Viewer Classic. However, there are some capabilities included in the new Map Viewer, such as creating group layers, that aren’t supported in Map Viewer Classic.  

The following should be considered when creating maps in ArcGIS Online for use in Field Maps: 

Default Map Viewer experience 

The current default Map Viewer experience in ArcGIS Online is Map Viewer Classic. If you want to change the default experience to the new Map Viewer, you’ll need to do so from your organization’s settings. SePrimary map viewer 

The default Map Viewer experience you should use depends on what features are most needed when creating your maps for the field. If your maps require configuring pop-ups, refresh intervals, or creating feature templates (as described below), you may want to keep Map Viewer Classic as the default Map Viewer experience. Regardless of which Map Viewer is the default for your organization, both are always accessible.

Configure pop-ups 

The new Map Viewer includes a pop-up experience that is not yet supported in the Field Maps mobile app. If you configure pop-ups in the new Map Viewer, your pop-up may not work as expected when opened in Field Maps. Consider the following when editing your pop-ups for use in Field Maps: 

If you are editing a pop-up or creating a new one for use in Field Maps, use Map Viewer Classic.  

Set refresh intervals 

A refresh interval keeps your map up to date with data being collected in the field and edits made in the back officeSetting a refresh interval on a layer is not currently supported in the new Map Viewer. You must use Map Viewer Classic. If you set a refresh interval in Map Viewer Classic and then save the map in the new Map Viewer, the refresh interval will be lost.

Refresh intervals are often used for monitoring data in ArcGIS Dashboards as it is updated in the field. If you’re using Dashboards, or another app, to monitor incoming data, it’s best to create a copy of your map specifically for the dashboard or app. You can then use the map copy to set refresh intervals for your layers in Map Viewer Classic without the risk of losing them if you then save the original map in the new Map Viewer. For more information, see Duplicate a map 

For more information on refresh intervals, see Set refresh intervals in Map Viewer Classic 

Create feature templates 

Creating feature templates allows mobile workers to select from categorized features when collecting data in the field. Feature templates cannot currently be created in the new Map Viewer. Feature templates can be created in Map Viewer Classic or in ArcGIS Pro. They can also be created by duplicating existing feature templates in the Field Maps web app.  

For more information, see Create feature templates in Map Viewer Classic, Create feature templates in ArcGIS Pro, or Manage feature templates in the Field Maps web app. 

Group layers 

The new Map Viewer allows you to organize related layers in your map by creating group layers. Group layers are also supported in the Field Maps web and mobile apps. However, group layers are not supported in Map Viewer Classic. If you save a map that contains group layers in Map Viewer Classic, the group layers will be lost. You’ll then need to redefine them in either the new Map Viewer or ArcGIS Pro.  

For more information see Create and manage group layers in the new Map Viewer, or Work with group layers in ArcGIS Pro 


Will changes I made in the Field Maps web app persist if I save the map in the new Map Viewer or Map Viewer Classic? 

Yes. If you make changes in the Field Maps web app, such as configuring the form, those changes will persist if you save the map in either the new Map Viewer or Map Viewer Classic.  

Will saving the map in the new Map Viewer affect changes I made in Map Viewer Classic? 

It depends. If you save a map with a refresh interval in the new Map Viewer, the refresh interval will be lost. However, all other changes from Map Viewer Classic will persist. For example, if you use the new Map Viewer to add group layers and then save the map, the pop-up you configured in Map Viewer Classic will persist.  

What features from Map Viewer Classic are supported in the new Map Viewer?  

For a complete list of available features in the new Map Viewer, see Map Viewer web map compatibility 

Additional resources  

While the new Map Viewer brings a plethora of new and exciting capabilities, we recognize that it also brings some changes to how you create maps for the field. If you have additional questions about Map Viewer and Field Maps, please post them to the Field Maps Esri Community. Additionally, check out the following resources to learn more about the new Map Viewer: 

About the author

Josh is a Product Writer with a background in geography and comparative literature. Originally from Georgia, Josh now works and lives in Portland, Maine. When he isn't writing for the field apps team, he enjoys reading and playing his bass clarinet.


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