Note: In June 2024, this solution was updated to modernize several applications and incorporate several minor enhancements.
More than 1 million people died from a drug overdose since 1999. During the coronavirus (COVID-19) pandemic, overdose deaths accelerated, and more people died in a 12-month period ending in April 2021 than any other previous year. Raising awareness about opioid overdoses and response requires collaboration between public health, public safety, mental health and treatment providers, medical personnel, and community-based organizations.
The Opioid Epidemic Outreach solution delivers a set of capabilities that help local governments inventory prevention and treatment resources, communicate the severity of the epidemic, and promote resources available to those in need. Understanding how and where the epidemic is impacting the community helps local governments optimize resource allocation and make smart prevention and treatment investments. Showcasing where resources are available helps those suffering from the epidemic find the help they need.
Increase public awareness
In response to this growing epidemic, many state and local governments filed lawsuits against drug manufacturers for failing to state the addictiveness of the pills. In the summer of 2021, more than 40 states settled with several large pharmaceutical companies. The opioid settlements will provide funds to local governments that were impacted by the opioid epidemic and will be used for prevention, treatment, and recovery resources. The settlements will also provide education on the dangers of opioids, including synthetic opioids (primarily fentanyl) that are now causing the majority of overdose deaths.
Improving opioid epidemic outcomes starts at the community level. It requires a transparent public education program that provides information about overdoses in your area and resources available to assist those in need. The Opioid Epidemic Outreach solution can be used to launch an educational outreach web destination, share current metrics with the public, share available resources and improve outcomes of the epidemic.

The Opioid Epidemic Outreach solution leverages an ArcGIS Hub site to help with education and showcase the prevention, treatment and harm reduction resources. From this destination, community members can visualize key overdose metrics and aggregated overdose data that partners can use to base their outreach efforts upon. Community members can assist with various volunteer activities and report drug paraphernalia that needs to be cleaned up.
Sharing overdose information
Understanding where overdoses are occurring helps you communicate where the problem is occurring and focus prevention and education outreach campaigns. Many states have rules that prohibit individual overdoses from being shared publicly.

To help you safely share overdose information, the Opioid Epidemic Outreach solution includes an ArcGIS Pro project that can be used to aggregate overdose data in to reporting areas, such as city wards, or anonymize the data in to standard hexbins. The results can be shared on the Opioid Epidemic Outreach ArcGIS Hub site.
Inventory opioid prevention and treatment resources
Opioid prevention and treatment resources in a community change frequently. New providers become available and operating hours, or contact information, at certain facilities change over time. Inaccurate, or dated, information makes it difficult for residents in your community to find the resources they need.

The Opioid Resource Inventory app can be used by health and human service agencies to inventory resources that will be shared with the public on the Opioid Epidemic Outreach site.
Additional Resources
Learn more about the Opioid Epidemic Outreach solution and how you can quickly deploy this solution on the ArcGIS Solution site. For questions and feedback, chat with us on Esri Community or contact Esri Support Services.
Hey Sean,
This is exciting. Do you know when it’ll be available on the Government tenant? It doesn’t show up in my flow yet. Thanks- Julie
Hi Julie – we are working with Microsoft to get an estimated date when the connectors will be available to the Government tenant. We will post a note in the ArcGIS for Power Automate Community when we get information.
Hi Sean, Thank you for the blog post – exciting functionality. I just have two questions. 1. I started testing the ArcGIS Power Automate connectors, but realized that they require a “Premium” Power Automate subscription. I cannot use it like I can use Survey123 in the free Power Automate? 2. The method to connect to “Get Geometry from a layer”, Can i use any polygon, line or point feature services in my organization OR am i limited to the boundaries available from the “Location Types” in the ArcGIS for Power BI Visualizer, because i see that one of the mandatory… Read more »
Interesting, yet I don’t understand why there is no direct connector in PowerBI that would also support ArcGIS Enterprise Portals. I’ve written the custom connector myself that does allow you to connect to AGOL or Portal via OAuth2.0, does the token refresh and runs the query against the FL REST API along with pagination (if maxResults limits the response)…
Not everyone wants to be pulling the data using the connectors in Power Automate…
sorry, what I’d welcome would be a simple REST API Query connector where users would (in its simplest form) query the data via url that can obtain in REST API … Thanks
I have made several cloud flows in PA for to my survey123 forms. When testing a flow, they appear to work and send an 365 email, but then stop working when survey’s are submitted? Last Fri, one flow just starting working and sending emails… on Monday that same flow has not responded? Any thoughts?
Does this connector with Enterprise or just Online?
Hi Shawn – currently the ArcGIS Connector for Power Automate only works with ArcGIS Online. We are working on building a connector that will work with Enterprise, but are not ready to release it yet.
Thank you. have any clue when release date is?
No updates as to the release date yet – we will keep you posted as capabilities are planned.
Please feel free to contribute to the Esri Community with your ideas and functionality requests.
Thanks, Sean, do you know anything about error message when using custom connector, ‘cannot add more than 1024 properties in the webhook payload?
We are trying to use ArcGIS “Find Address Candidates” connector at CDC. We tried using both ArcGIS and ArcGIS PasS with “No Stored” option. Both results in “Token is valid but access is denied”. With the same token/login details we can make direct rest API call. Any idea why we might be getting access denied?
I have a workflow that is using Power Automate connector with ArcGIS Enterprise to send emails with a completed Survey123. After working out great for free with our Microsoft Office suite license for about 5 months, Microsoft is now saying this is a Premium connector. Is this correct? If correct this is a big blow to my workflow. Can this be?!?
Hi there, i am new at using Power Automate with Survey123 and was wondering whether it was possible to create a flow that will email someone specific depending on a choice from the survey (e.g. if I choose from drop-down: property type: office, then email person A, if I choose property type: Shop, email person B, else, email person C). when checking the flows in can see the condition option, but receive the following error: ActionBranchingConditionNotSatisfied. The execution of the template action ‘Send_an_email_(V2)’ skipped… anything that i should consider, any good resource go get best practice advice on how to… Read more »
Hi Sean, thanks for the article. Can you provide an update as to whether this now works with AG Enterprise?
Sean: I’m watching #MSIgnite and wondering if the connectors work with MS Copilot. Would be great if we could create our own Copilots for Teams using Copilot Studio that integrate with our Enterprise or AGO rest and other systems so people could use natural language in Teams to ask questions and get answers from the data.