Emergency Management

Have you seen Esri’s new Emergency Management Operations solution?

“Everything needs to be mobile friendly.”

“Make it easier to get started.”

“We need public maps that are easy to use for all residents.”

“Remove map and app redundancy.”

You asked, and Esri delivered.

On November 9, 2023, Esri released an update to the Emergency Management Operations solution. The release marks the first in a series of new emergency management solutions that are set to roll out over the coming months. The Emergency Management Operations solution delivers a set of capabilities that help emergency management agencies clearly understand the impact of an incident, maintain situational awareness, and communicate essential emergency information.

Relying on industry feedback, the Esri emergency management team has been hard at work developing a new solution that will help make emergency managers’ jobs easier. And while it’s technically a solution update, we think you’ll find that it’s been completely reimagined with our end user in mind.

So, here’s what’s changed since the last solution was developed:

Who Is the Solution For?

The solution is scalable and flexible to fit your emergency management organization’s needs. Regardless of your organization’s GIS capability, the solution’s user interface is designed for both novice and expert users. It can be deployed onto your device and used immediately for an ongoing incident, or you can load your own datasets and configure the solution to your organization’s workflows. This flexibility means that GIS is now accessible to all emergency management organizations with active ArcGIS licenses.

Whether the emergency is small or large, the solution includes a series of capabilities that allow you to maintain situational awareness, share essential information with the public, and manage your community lifelines—all while providing the geographic context needed to make response and recovery decisions. Additionally, like other Esri solutions, it can be deployed in tandem with your incident management system.

What Does It Do?

With this solution, you are able to

Now, on to the good stuff! Want to see what it’s all about? Click here to deploy the solution. Happy mapping!

To learn more about how Esri supports Emergency Management, click here.

About the author

Carrie Speranza, CEM is the Director of Emergency Management Solutions at Esri, where she is responsible for cross-cutting industry-wide strategic initiatives, and serves as Esri’s subject matter expert in emergency management. Previously, Carrie worked at the District of Columbia Homeland Security and Emergency Management Agency where she served as Deputy Director. She has been a deputy agency administrator and executive command staff member for two Presidential Inaugurations, two dozen National Special Security Events, four-seasons of severe weather emergencies, multiple active shooter incidents, a World Series, the Stanley Cup Playoffs, and COVID-19. Carrie was also the senior executive overseeing the District’s Emergency Operations Center during the United States Capitol Attack on January 6, 2021. Carrie has held numerous leadership positions in state and international professional associations. Currently, she is on the Executive Leadership Team of the FEMA National Advisory Council, where she has served as an Administrator’s Appointee since 2019. Additionally, she is the IAEM 2nd Vice President-Elect, and will serve as IAEM President from 2024-2025. Carrie is a graduate of the National Emergency Management Executive Academy, and in 2021, was selected for IAEM-USA Region 3’s Top 40 Under 40. Carrie received a BS in Environmental Science from Oregon State University, and a MS in Engineering Management from The George Washington University.

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