TEKsystems Delivers National Fiber Route Validation


In an ambitious move to enhance its telecommunications infrastructure, one of the largest telecom companies in North America embarked on a significant initiative. The project aimed at eliminating the need for leased transport for cell sites and enterprise customers, pivoting towards a more robust and self-reliant fiber optic network. Given the scale and complexity of this endeavor, the telecom giant partnered with TEKsystems and leveraged their expertise in geographic information system (GIS), fiber network management, and engineering solutions.

The Challenge

The telecom company faced multiple hurdles in its journey to revolutionize its network infrastructure. The recent adoption of a GIS fiber network management system, while it was a step forward, it had introduced challenges that affected both the timelines and quality of projects. Ultimately, there were a few key issues included in the scope of work.

The Solution

To tackle these numerous and complex challenges, TEKsystems assembled a specialized team and devised a strategic approach.


The collaboration between Esri and TEKsystems resulted in significant advancements in telecom infrastructure development. Over a three-year period, their partnership aided in helping lead the telecom company to the successful design of over 100,000 miles of fiber, incorporating both metro and long-haul routes. This achievement was made possible by establishing a high-performance GIS engineering team from the ground up. Their efforts surpassed customer expectations through meticulously planned projects and milestones. Furthermore, they modernized the tooling database and provided detailed operational metrics, showcasing improvements in mileage completion and operational efficiencies. This partnership exemplifies how strategic collaborations can lead to remarkable improvements in speed to market and operational performance in the telecom industry.

About TEKsystems

TEKsystems is a global leader in technology services, driving business transformation for clients worldwide. With a workforce of 80,000 professionals and a presence in over 100 locations, TEKsystems partners with 80% of the Fortune 500 to address complex technology, business, and talent challenges. As an Esri partner, the company offers comprehensive geospatial solutions, implementing Esri technology in alignment with ArcGIS best practices. TEKsystems’ offerings include cloud, hardware, and software solutions fully compatible with ArcGIS, backed by extensive expertise in IT and operational technology infrastructure. Their team holds dual certifications in Esri Enterprise System Design and Administration, ensuring clients receive expert guidance in technology planning and implementation.


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About the author

Randall René is the Industry Solutions Director for Telecommunications at Esri, where he helps communication service providers leverage geographic information system (GIS) technology to transform workflows and improve communication, collaboration, and productivity across the entire telecom project life cycle. Randall is a proud US Army veteran with 25 years of experience in the telecommunications and cable industries working in the field, guiding GIS teams, and supporting infrastructure planning. He is a passionate advocate within the GIS community and committed to helping public and private sector organizations nationwide bridge the digital divide.


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