Real-time, integrated solutions

Responding to increasingly frequent and complex threats and hazards, the new normal requires emergency management professionals to become more agile and informed at all points during their emergency management response efforts.

Esri provides you with an integrated emergency management solution to support mission-critical decisions with a set of real-time tools designed to help you maintain situational and operational awareness; quickly analyze incident impact; assess damage; deploy needed resources; and educate, inform, and warn the public with GIS maps built to scale. When incidents occur, be prepared with a location-based solution to empower the kind of critical decision-making that can help you save lives.

Integrated solutions for emergency management operations

Stay ahead of changing conditions

Maintaining situational awareness is critical to emergency management response efforts for any emergency or disaster. Processes that involve manually collecting and sharing data are siloed, slow, and immediately out-of-date—keeping you and your team in a reactive, disconnected state. With an integrated, real-time, location-based solution at your fingertips, maintaining situational awareness makes it easy for you to monitor changing conditions as they happen, brief your team immediately, and make better-informed decisions that can save lives and property.

Location intelligence provides the powerful mapping and analytics capabilities that allow you to see what and where things are happening at the moment they occur. Armed with this information, disasters and large-scale emergencies can be managed with foresight and agility.

Actionable intelligence

Understanding the impact of a disaster is imperative to accurately assessing damage and deploying resources when and where they are needed. But navigating the community and quickly gathering information can be a slow and chaotic process, especially when networks fail. With real-time actionable impact intelligence, you can quickly analyze the population, demographic characteristics, and infrastructure; deploy disaster response teams faster and with more reliable intel; and conduct damage assessments—all with or without a cellular network.

When every second counts, be prepared and take action with Esri's integrated, location-based solution. Empower your teams with real-time disaster intelligence.

Share critical, up-to-date public information

Citizens need access to information before, during, and after an incident to assess their personal risk and determine when to act. But information without context is hard to understand. Esri puts your information in the context of location—where hazards exist, where evacuation zones are located, and where to evacuate when needed.

Communicate to the public with an authoritative voice using powerful, detailed, digital GIS maps designed to scale when the public and media need it most.

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Real-life examples

California Office of Emergency Services (Cal OES)

Learn how Cal OES staff increased their ability to respond to disasters by modernizing their agency's operations with GIS.

Solution templates for response

Leverage your investment in ArcGIS to assess the full impact of an incident, return vital systems, execute service, and implement site restoration plans.

Maintain Situational Awareness

This collection of maps and apps can be used to understand an incident or event, allocate response resources, and communicate status.
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View the solution

Emergency Management Maps

The Emergency Management Maps solution can be used by mapping technicians to create a standard set of briefing and response maps.
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View the solution

Identify Property Damage

This collection of GIS maps and apps can be used by field inspectors to identify property damage and other impacts after an incident or event.
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View the solution

CAMEO Data Management

CAMEO Data Management can be used by mapping technicians to load CAMEO data into ArcGIS and perform more detailed, location-based analysis.
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View the solution

Road Closures

This can be used by emergency management staff to maintain an inventory of road closures and communicate closures and detours to travelers.
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View the solution

Inform the Public

This collection of GIS maps and apps can be used by the public to understand the status of an incident or event and locate services needed.
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View the solution
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About ArcGIS

Emergency Management Operations Solution

Esri’s solution for Emergency Management operations is available as a complete bundle that includes all the software, apps, content, and services you need to get started. Reduce the burden on your staff and modernize your agency in 5 days with our subject matter experts.

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Ready to use content
The ArcGIS Living Atlas of the World provides data from around the globe to help you make real-time decisions and stay informed during rapidly changing conditions.
Configurable templates
Configurable templates transform Esri’s core applications into mission specific tools that help you solve the most common challenges in daily and incident operations.
ArcGIS software
ArcGIS is the heart of the Esri Geospatial Cloud. Gain insights using tools to visualize and analyze your data. Collaborate and share via maps, apps, dashboards and reports.
Subject matter expertise
Esri will quickly deploy the solution onsite at your agency in one week and transfer all the knowledge needed to ensure your team is up and running for the next incident.

Supporting initiatives across public safety

Disaster Response Program (DRP)

Request immediate assistance for an active emergency response or find out how we help when disaster strikes.

Learn more about the DRP

Real-time situational awareness

Special event management

FirstNet and Esri

Reduce homelessness

Opioid crisis

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