Esri Maps for
Dynamics CRM

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Improve Customer Relationships with Location Analytics

Keep your customers coming back by enhancing your customer relationship management (CRM). Esri Maps for Dynamics CRM gives you the secret ingredients to uncover hidden trends and patterns in your data and take your CRM to the next level. You can organize, automate, and streamline processes using location data and analytics. You'll have intelligent maps and rich geo-analysis available whenever and wherever you need it. Start building a better customer relationship management experience.

"PLRB has employed Esri mapping technology for two decades. It forms the core of our Catastrophe Services Department products and services that we provide 24/7 for the member companies."

Hugh Strawn, Vice President,
PLRB Catastrophe Services


Get the Most Out of Your CRM

Whether you're creating a customer retention campaign, finding ways to improve promotion targeting, or trying to better understand a sales territory, Esri Maps for Dynamics CRM gives you the ability to evaluate your customer data in new, exciting ways—using location. Designed for Dynamics CRM, you will be creating amazing maps and location-based infographics in seconds.

See What's Missing

You can map practically any data to find patterns that would be missed otherwise. It's easier than you think. Start making new discoveries with data-driven smart maps.

Make Customer Revelations

Take your data to a new level of understanding by adding geoenrichment to the equation. Detailed demographics, consumer spending, and lifestyle data help you give a more complete picture.

Make Better Decisions

Intuitive, agile analytics allow you to ask more precise questions that yield better results. It's more than mere mapping. It's location analytics.

Do More with Your Data

There's an easier way to sift through masses of data. Map analysis lets you create dynamic point clusters, heat maps, and other data visualizations to filter through the white noise and create true customer intelligence.

Ready to Deploy

Esri Maps for Dynamics CRM can be used with online and on-premises versions of Dynamics CRM. It's easily installed as a Dynamics solution package—no need for custom coding or GIS experience. Your maps reveal a geospatial view of your organization's data without leaving the Dynamics CRM environment.

Enterprise Access

Esri Maps for Dynamics CRM integrates Esri's ArcGIS platform directly into Microsoft's Dynamics CRM product. ArcGIS enables you to create, organize, and share geographic information and tools with anyone by using intelligent online maps and apps. The apps run anywhere and on any device.

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